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Privacy Policy

Last updated: January 2024

Introduction

SoftLux ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use EmailExtractorMax and visit our website.

Information We Collect

Application Data

EmailExtractorMax operates primarily on your local machine. We do not collect:

  • Email addresses you extract
  • Search queries you perform
  • Files you scan
  • Your email client data

All extracted data stays on your computer and is never transmitted to our servers.

License Verification

When you activate a Pro license, we collect:

  • License key
  • Machine identifier (anonymized hardware ID)
  • Activation timestamp

This data is used solely to verify your license and prevent unauthorized use.

Website Analytics

Our website may collect standard analytics data including:

  • Pages visited
  • Time spent on pages
  • Browser type and version
  • Operating system
  • Referring website

Contact Information

When you contact us or make a purchase, we collect:

  • Name
  • Email address
  • Payment information (processed by third-party payment providers)

How We Use Your Information

We use the collected information to:

  • Verify and manage software licenses
  • Process purchases and provide customer support
  • Improve our products and services
  • Send important updates about the software
  • Analyze website traffic and user behavior

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services for:

  • Payment processing (Stripe, PayPal)
  • Analytics (Google Analytics)
  • Email communications

These services have their own privacy policies governing their use of your data.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

To exercise these rights, please contact us at privacy@softlux.com.

Cookies

Our website uses cookies to enhance your experience and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: